Organisational Culture Building

With this core principle at its base, Maanas helps organisations to build a culture that is participative, involving and engaging of their employees. A culture where employee engagement is not simply a series of activities but where employees have an in-depth understanding and relationship with their own job roles, collaborative relationships with their colleagues and a mutually growth-oriented relationship with their organisation.

We help organisations build performance-based cultures, where the definition and deliverance of performance at organisational levels, department levels and individual levels is defined and commonly understood by all the stakeholders involved in it.

Participative Systems

We facilitate organisations create systems and processes that are not only transparent and just but also owned by everyone involved. Whether they are performance management systems or sales review systems or inventory management systems or customer service cycle systems, we encourage organisations to build these systems in a participative manner. A method where people who are going to use these systems and processes or are going to be impacted by them, are involved in the designing and making of them. This leads to very significant benefits:

• The people who are going to use them, know best what is going to be useful for them, whether the format or the access or the frequency. Involving them, therefore makes systems very user-friendly.
• The more the users are involved in the designing, the more the natural buy in and ownership of the system.
• This process helps to do away with any resistance that comes in when systems are enforced or created in top down manner.
• Participative systems tap into the intelligence and resources of all the employees thereby making a lot of synergy and collective intelligence available to the organisation.
• Joint exercises help build both a sense of team work amongst departments and loyalty towards the organisation.
• The design will bring in strength of each employee making the process dynamic and more effective.

Process of Creating Performance Management Systems

While working with organisations, we facilitate developing systems at 3 levels: organisational, departmental and individual. At all levels, we help people define what performance means and how would it be measured. Once these key indicators are decided, we help people understand and define what different job roles mean at each level and what is expected in these roles. We engage with the senior management, all department heads and employees to find out and enhance their meaningful engagement with their jobs and the entire organisation. Finally, we involve all employees to set up systems and process that will help them monitor performance, growth and progress. We work with organisations in a long-term manner, ensuring that these systems run smoothly, are used regularly and become the organisation’s new way of working.

For knowing more about how we can help you develop participative systems in your organisation, please reach out to us at info@maanastis.com